Shipping policy

Last updated: November 11, 2026

Thank you for shopping with Teddy's Magnets. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing
Every order is custom-printed from your photos and ships within 1 business day (excluding holidays). Orders placed after noon or on weekends and holidays may begin processing the next business day.

Shipping Methods & Delivery Times
Available shipping methods are shown at checkout. Most orders arrive within about 7 days of shipping. Delivery times are estimates, not guarantees, and may be affected by carrier delays, weather, or other events outside our control.

Shipping Costs
Shipping charges are calculated at checkout based on your order and selected shipping method. Free shipping may be available on select orders, as shown at checkout.

Order Tracking
Once your order ships, we'll email you a confirmation with a tracking number and link. Tracking information may take a little time to update after you receive it.

Shipping Destinations
We currently ship within the United States only.

Address Accuracy
Please double-check your shipping address at checkout. If you need to correct it, email us as soon as possible, before your order ships.

Lost or Damaged Packages
If your order is lost in transit or arrives damaged, our 100% Satisfaction Guarantee applies. Email help@teddysmagnets.com with your order number and we'll remake and reship your order free of charge. See our Refund Policy for details.

Order Changes & Cancellations
Need to change or cancel your order? Email us as soon as possible. You can cancel for a full refund any time before your order ships. Once it's in transit, we're unable to change or cancel it.

Questions?
Email help@teddysmagnets.com or see our contact information policy.